Privacy policy



For Mr. Crémaillère, this is also a basic principle. Your devices play a vital role in a host of facets in your daily life. What you share – and the people with whom you share it – should therefore only depend on you. We do everything to protect your privacy.

Mr. Crémaillère’s privacy policy was updated on March 1, 2020.

The confidentiality of our website visitors is very important to us, and we are committed to protecting it. This policy details what we do with your personal information.
Consenting to our use of cookies in accordance with this policy when you first visit our website allows us to use cookies each time you visit our site.


Collection of personal information

The following types of personal information may be collected, stored and used:

Information about your computer, including your IP address, geographic location, type and version of your browser, and operating system;
Information about your visits and your use of this website including the referring source, the duration of the visit, the pages viewed, and the navigation paths of websites;
Information such as your e-mail address, which you provide to us when registering for the site;
Information you enter when you create a profile on our website;
Information such as your name and email address, which you enter to subscribe to our emails and / or newsletters;
Information generated when using our site, including when, how often and under what circumstances you use it;
Information relating to the purchases you make, the services you use or the transactions you make on our site, which include your name, address, telephone number, e-mail address and banking information;
Information contained in all communications that you send to us by email or on our website, including their content and metadata;
Any other personal information that you provide to us.
Before disclosing personal information to us about another person, you must obtain that person’s consent to the disclosure and processing of that personal information under the terms of this policy.


Use of your personal information

Personal information provided to us through our website will be used for the purposes described in this policy or on the relevant pages of the site. We may use your personal information to:

Administer our website and our business;
Personalize our website for you;
Allow your use of the services offered on our website;
Send you the goods purchased on our site;
Provide you with the services purchased on our site;
Send you statements, invoices and payment reminders, and collect your payments;
Send you marketing communications not related to marketing;
Send you email notifications that you have specifically requested;
To send you marketing communications relating to our company or to carefully selected third-party companies which we think may be of interest to you, in the form of a publication, or if you have expressly given your consent, by e-mail or similar technology (you can inform us at any time of your desire to no longer receive marketing communications);
Process requests and complaints relating to your website made by you or concerning you;
Maintain the security of our website and prevent fraud;
Check compliance with the general conditions which govern the use of our website (including monitoring private messages sent through our website’s private messaging service); and other uses.
If you submit personal information on our website for the purpose of publishing it, we will publish it and may use that information in accordance with the permissions you grant to us.

Your privacy settings can be used to limit the publication of your information on our website and can be adjusted in your privacy settings on the website.

Without your express consent, we will not provide your personal information to third parties for their direct marketing, or that of other third parties.


Retention of your personal information

This section details our data retention policies and procedures, which are designed to help us comply with our legal obligations regarding the retention and deletion of personal information.
Personal information that we process for any purpose is not kept longer than is necessary for that purpose or for these purposes.
Notwithstanding the other provisions of this section, we will keep documents (including electronic documents) containing personal data:
To the extent that we are required to do so by law;
If we believe the documents may be relevant to any pending or potential legal proceeding; and
To establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and credit risk reduction).


Security of your personal information
We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all personal information you provide to us on secure servers (password and firewall protected).
All electronic financial transactions carried out through our website will be protected by encryption technologies.
You acknowledge that the transmission of information over the internet is inherently insecure, and that we cannot guarantee the security of your data sent over the internet. You are responsible for the confidentiality of the password you use to access our website; we will not ask you for your password (except when you identify yourself on our website).


We may sometimes update this policy by posting a new version on our website. You should check this page regularly to ensure you are aware of any changes to this policy. We may notify you of changes to this policy by email or through the private messaging service on our website.


Your rights
You can ask us to provide you with any personal information we hold about you; the transfer of such information will be subject to the following conditions:
The presentation of sufficient proof of your identity.
We may retain the personal information you request to the extent permitted by law.
You can ask us at any time not to process your personal information for marketing purposes.
In practice, you will expressly agree in advance that we will use your personal information for marketing purposes or we will provide you with an opportunity to refuse the use of your personal information for marketing purposes.


Third party websites
Our website contains hypertext links to and information about third party websites. We have no control over these sites, and are not responsible for their privacy policies or practices.


Updating information
Please let us know if the personal information we hold about you needs to be corrected or updated.


Our website uses cookies. A cookie is a file containing an identifier (a chain of letters and numbers) sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be “persistent” or “session”: a persistent cookie is stored by the browser and remains valid until its expiration date, unless it is deleted by the user before this expiration date; as for a session cookie, it expires at the end of the user session, when the browser is closed. Cookies generally do not contain any information that personally identifies a user, but the personal information that we store about you may be linked to the information stored in cookies and obtained by cookies.
Most browsers allow you to refuse or accept cookies.

For example:

With Internet Explorer (version 10), you can block cookies by using the alternative settings for managing cookies available by clicking on “Tools”, “Internet options”, “Confidentiality” then “Advanced”;
with Firefox (version 24), you can block all cookies by clicking on “Tools”, “Options”, “Confidentiality” then by selecting “Use personalized parameters for history” from the drop-down menu and by unchecking “Accept cookies from sites ”;

and with Chrome (version 29), you can block all cookies by accessing the “Personalize and control” menu then by clicking on “Settings”, “Show advanced settings” and “Content settings” then by selecting “Prevent sites from define data ”in the“ Cookies ”header.
Blocking all cookies will have a negative impact on the use of many websites. If you block cookies, you will not be able to use all the features of our website.
You can delete cookies already stored on your computer.

with Internet Explorer (version 10), you must delete the cookies file manually (you can find instructions to do so here http://support.microsoft.com/kb/278835);
with Firefox (version 24), you can delete cookies by clicking on “Tools”, “Options”, and “Confidentiality”, then by selecting “Use personalized settings for history” and by clicking on “Show cookies” , then on “Delete all cookies”; and
with Chrome (version 29), you can delete all cookies by accessing the “Personalize and control” menu then by clicking on “Settings”, “Show advanced settings” and “Delete browsing data” then “Delete cookies and module data from other sites ”before clicking on“ Delete browsing data ”.
Deleting cookies will have a negative impact on the use of many websites.

©2020 | Monsieur Crémaillère (1985),  850 Verchères Street, Longueuil, QC  Canada  J4K 2Z1

Monsieur Crémaillère | A constantly evolving expert!